Contact NutriLog AI
One person builds and supports this app. Email is the way to reach them, and every message is read.
Support
Email: support@nutrilogai.com
We reply: within 2 business days, Monday to Friday.
To get a useful answer on the first reply, include the email address you sign in with, your phone model and Android version, and — if something went wrong — roughly when it happened. If it is about a charge, the date of the charge is enough to find it.
Business details
| Operated by | Logakrishnan N |
|---|---|
| Registered address |
40, Union Bank Colony, 5th Street New Vilangudi Madurai, Tamil Nadu 625018 India |
| support@nutrilogai.com | |
| Application | NutriLog AI on Google Play — Android only, no iOS app and no web application |
| Grievance officer | Logakrishnan N support@nutrilogai.com |
| Complaint handling | Complaints are acknowledged within 48 hours of receipt and resolved within 30 days. Write to the grievance officer at the address above with your registered email and what happened. |
Correspondence is by email. The address above is published as the seller's registered address; it is not a shop or an office, so please do not visit it or post physical mail expecting a reply.
Common questions, answered faster than email
- Cancel a subscription — do it yourself in Google Play → Subscriptions. See the refund and cancellation policy.
- Refund a charge — Google processes refunds for Play purchases. The refund policy has the 48-hour route and what to do after that.
- Prices — see pricing. The app is free; Pro is optional and not on sale yet.
- Delete your account and data — in the app under Privacy settings, or follow these steps. Deletion is permanent and needs no email to us.
- Privacy and data handling — the privacy policy says what is collected and what is shared.
Reporting something serious
Email the same address with SECURITY or PRIVACY at the start of the subject line and it gets looked at ahead of the queue. Please do not post a vulnerability publicly before we have had a chance to fix it.
NutriLog AI gives general wellness guidance, not medical advice. If you have a medical emergency, contact your local emergency service — not this address.